Fast tag Or Fasttag Or Fastag is digital payment transactions to increase the transparency in toll collection. The ministry has ordered all the national highways to be declared as Fastag compulsory. In each direction, one line will be hybrid means there will be cash transaction lanes in each road lane. One Nation One Fastag Rule should be implemented from Dec 1, 2019.

Fast tag: One Nation One Fastag

According to the Government mandate, all lanes of fee plazas on National Highways except one lane have been declared as Fastag Lane of the fee plaza. As a result, waiting time in Fastag lanes has significantly reduced. However, the waiting time in the hybrid lane which accepts cash has increased because of non-Fastag vehicles.

The automated IT system of collection of fees through Fast tag provides for discounts for up-and-down/return journeys through toll gates.  Fastag related issues and complaints at fee plazas of National Highways (NH) are addressed through a central NH Helpline Number 1033. Most of the complaints are resolved instantly by the customer executive. Other complaints are forwarded to the concerned regional office of the National Highways Authority of India (NHAI) and banks for necessary resolution.

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Apart from 1033. 24 participating banks of the Fastag program also have their own dedicated customer care helpline to cater to complaints of the respective customer base. In view of the increasing number of NH stretches and NH fee plazas. NHAI has also strengthened the capacity of NH Helpline 1033 to cater to increased call volume.

Fast tag Banks Customer Care Email ID List:


fastag customer care emails

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Here you will get all the fastag related bank’s customer care Email Ids Such as Axis bank fastag customer care, Idfc fastag customer care, SBI fastag customer Car, kvb fastag customer care and so on.

 Call NHAI  Helpline Number For The Following Reason:

fast tag

You can also dial the National Highway(NHAI) Helpline Number 1033 for the following reasons:

  • In case the Tage reader Does not read your fastag.
  • If the Amount Get Debited more than one time.
  • In case the toll plaza does not issue you the Monthly Pass for fastag.
  • In case you have lost/stolen your tag or get damaged.
  • need any further Information On fastag.
  • Or any other fastag related complaints.